Terms and Conditions and RAL
Protecting your privacy is a priority for Basicamente Dca Lda. Below, we explain how we use the information collected through our website.
Please read carefully:
1) WHAT INFORMATION DO WE COLLECT ON THIS WEBSITE?
Personal Information
– The personal information collected by Basicamente Dca Lda. is always provided voluntarily by users of our website when they fill out the quote request form. The data collected is stored on the CRM and CMS platforms and is used solely to send commercial proposals and updates.
Additional Information
– Basicamente Dca Lda collects anonymous information when users visit the website through Google Analytics. This information may include, for example, the type of device, operating system, and browsers used to access the site, geographic location, duration of the visit, and number of pages visited. It is not possible to link this information to individual users.
2) WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
All information collected by Basicamente Dca Lda is for your exclusive use. Basicamente Dca Lda agrees not to sell, exchange, rent, or share it with third parties without the user’s consent, unless required to do so by a court order.
The information collected is organized internally in a database and may be used for:
– Sending commercial proposals and updates;
– Improve the website's performance using data from Google Analytics
3) COOKIES
What cookies does this website use?
– Analytical cookies (via Google Analytics and Facebook Pixel) – These cookies collect anonymous statistical information that helps Basicamente Dca Lda understand how users interact with this website.
– Advertising cookies (via Hotjar) – These are used to measure the effectiveness of our advertising and help us make decisions about how to optimize it based on users' preferences and behavior.
4) LINKS TO THIRD-PARTY WEBSITES
This website, specifically the blog, may contain links to other sites of interest. Basicamente Dca Lda has no control over how those sites collect and process their users' information.
5) SECURITY OF THE INFORMATION COLLECTED
Basicamente Dca Lda takes appropriate measures in the collection, storage, and processing of information and implements all technical and organizational precautions deemed necessary to prevent unauthorized access to the information provided by our users, including server hosting and the encryption of communications using SSL technology.
6) WHAT INFORMATION DO WE COLLECT ON THIS WEBSITE?
Basicamente Dca Lda reserves the right to make changes to our privacy and cookies policy; in such cases, we may notify users by email and recommend that they visit this page. Use of this website implies acceptance of its privacy and cookies policy. If you have questions about our privacy policy, wish to correct the data you have provided, or request its deletion—even after you have provided it to us—please contact Basicamente Dca Lda by mail or email.
7) RESPONSIBLE ENTITY
Basicamente Dca Lda
8) Contacts
Email: info@basicamente.pt
9) Phone Calls
A call to +351 217 009 155 is a call to the national landline network
Alternative Dispute Resolution
CONSUMER NOTICE
In accordance with Law No. 144/2015, dated September 8, 2015, we have listed all Alternative Dispute Resolution Entities that can be contacted in the event of a dispute arising from the purchase of a product or service listed on this website.
It should be noted that, when necessary, this solution is generally faster, less formal, and less expensive than going through the courts.
Therefore, if you are dissatisfied and wish to bring your situation to light, you may do so by contacting an Alternative Dispute Resolution Entity.
CNIACC – National Center for Information and Arbitration of Consumer Disputes
CIMAAL – Algarve Center for Information, Mediation, and Arbitration of Consumer Disputes
CACCDC – Coimbra District Consumer Dispute Arbitration Center
www.centrodearbitragemdecoimbra.com
CIMPAS – Center for Insurance Information, Mediation, and Ombudsman Services
For more information, visit the Consumer Portal – www.consumidor.pt
CACCL – Lisbon Center for the Arbitration of Consumer Disputes
CICAP – Porto Consumer Information and Arbitration Center
CIAB – Center for Consumer Information, Mediation, and Arbitration (Consumer Arbitration Tribunal)
CACCDC – Coimbra District Consumer Dispute Arbitration Center
www.centrodearbitragemdecoimbra.com
CACC-RAM – RAM Consumer Dispute Arbitration Center
https://www.madeira.gov.pt/cacc
CASA – Automotive Sector Arbitration Center